Contact

Foxy Lady

Contact us at or toll free at 1-877-330-1133. We will get  back to you within 24 hours. You can write to us or send your returns and  exchanges (see below) to:
Hotvelociti
2157 Center Avenue, Suite One
Fort Lee, NJ 07024

  • Shipping and Handling  Charges

    • Domestic Ground is Automatically Upgraded to Priority, Over $150 goes Free
      All packages going to domestic  locations with the exception of certain territories of the  United States, have set ground rates. Orders over $150 have no  shipping charges, and all domestic ground orders are automatically upgraded  to priority mail which should arrive to you in two to four days. All of  these packages are tracked through the United States Post Office.  
       SEE SEPARATE RATE PAGE for Mainland U.S. States and territories.
    • Canada has it’s own  separate rate schedule: Hotvelociti is not responsible for customs duties into Canada. Most of our products are made in China and Mexico.
      SEE SEPARATE RATE PAGE for Canadian and International shipments
    • For International Shipments, we do ship to most international locations with some exceptions. However, all international shipments are sent by the United States Postal Service, and once they leave the U.S. Territories, we no longer have control over customs or delivery. Therefore we cannot guarantee international shipment customs duties or delivery times, and in some countries (you will know if you live there), we simply cannot  guarantee delivery either. Please email custserv@hotvelociti.com if you have any questions.
      SEE SEPARATE RATE PAGE For Canadian and International shipments

  • Returns and Exchanges
    Hotvelociti accepts all goods  that have not been worn, and with all tags still attached, for full refund or exchange within 10 days of sale. Under certain circumstances, such  as holidays and gifts, sickness, forgetfulness (yes we have all been there), etc., we will honor the return if it is past 10 days. Please  email us at custserv@hotvelociti.com for more information.

  • 100 Percent Guarantee
    Hotvelociti also guarantees every single item we sell. If you are dissatisfied for any reason with the product you have purchased from this website, please return it with a US Postal Delivery Confirmation Receipt and a letter explaining the situation  as well as a copy of your receipt to the address below.

  • Hotvelociti Address for Returns, Exchanges and Snail Mail Correspondence
    Hotvelociti
    2157 Center Avenue, Suite One
    Fort  Lee, NJ 07024
  • Become part of Hotvelociti on  Facebook
    We would love to see how you  look in your new HV clothing. So please send a photo to , or  submit it to us on our Facebook Fan page.

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